What are the delivery options from Holland and Barrett?
Holland & Barrett offers several delivery options for their customers in the UK. These include:
Standard Delivery: This option takes 3-5 working days and costs £2.99 for orders under £25. Orders over £25 qualify for free standard delivery.
Next-Day Delivery: This option is available for orders placed before 9 pm Monday to Friday, costing £3.99.
Click & Collect: This option allows you to order online and collect your items from a Holland & Barrett store for free. It typically takes 2-3 working days for the items to arrive at the selected store.
Named Day Delivery: This option allows you to choose a specific date for delivery and costs £3.99.
Saturday Delivery: This option is available for orders placed before 9 pm on Friday and costs £5.99.
Note that delivery options and prices may vary depending on your location and the items you are ordering. Also, some delivery options may not be available during peak periods such as Black Friday or Christmas.
Can I get my order delivered with Click and Collect?
Yes, Holland & Barrett offer a Click & Collect delivery option, which allows you to order online and collect your items from a Holland & Barrett store for free. During checkout, you can select the Click & Collect option and choose the store where you want to collect your order. Once your order is ready for collection, you will receive a confirmation email or text message. You must bring a copy of this confirmation (either on your phone or printed) along with a valid form of ID when you collect your order from the store. It typically takes 2-3 working days for the items to arrive at the selected store for collection.
What is the returns period for Holland and Barrett products?
Holland & Barrett offers a 30-day returns policy for most of their products. If you are unsatisfied with your purchase, you can return it to Holland & Barrett within 30 days of receipt for a refund or exchange. The item(s) must be unopened, in their original packaging, and a resalable condition.
There are some exceptions to this policy. For example, perishable items such as food and drink cannot be returned once opened unless faulty. In addition, some products, such as underwear, earrings, and CBD products, are non-returnable for hygiene reasons unless faulty.
What are Holland and Barrett rewards for life?
Holland & Barrett Rewards for Life is a loyalty program that rewards customers for shopping at Holland & Barrett stores or online. The program is free to join and offers a range of benefits, including:
Points for purchases: Members can earn points on their purchases, with 4 points awarded for every £1 spent. These points can be redeemed for vouchers to use in-store or online.
Birthday treats: Members receive a special birthday offer during their birthday month.
Personalized offers: Members receive personalized offers based on shopping preferences.
Exclusive events: Members get access to exclusive events and product launches.
Health and wellness advice: Members can access free health and wellness advice from Holland & Barrett experts.
You can sign up in-store or online to join the Rewards for Life program. Once you have signed up, you can earn points on your purchases and enjoy the program's benefits.
How do I get the Holland and Barrett Healthy Magazine online?
You can access the Holland & Barrett Healthy Magazine online through their website. Here are the steps to follow:
Go to the Holland & Barrett website (www.hollandandbarrett.com).
Scroll down to the bottom of the page and click on the "Healthy Magazine" link under the "Discover More" section.
You can browse the magazine's latest issue on the Healthy Magazine page or search for specific topics using the search bar.
You can also sign up for a free digital copy of the magazine by email. To do this, click on the "Sign Up" button and enter your email address in the pop-up window that appears.
Once you have signed up, you will receive a link to download the magazine's latest issue in PDF format. You will also receive future issues of the magazine by email.
Alternatively, you can download the Holland & Barrett Healthy Magazine app from the App Store or Google Play to access the magazine on your mobile device. The app is free to download and offers additional features such as interactive content and videos.
How do I know how many Rewards for Life points I’ve got?
You can check your Holland & Barrett Rewards for Life points balance in a few different ways:
Online: Sign in to your Holland & Barrett account on the website and click on the "My Rewards" section. This will display your points balance and any available vouchers.
In-store: You can ask a staff member in-store to check your points balance. Simply provide your Rewards for Life card or the phone number associated with your account.
App: If you have downloaded the Holland & Barrett app, you can check your points balance and track your rewards on your mobile device.
Email: Holland & Barrett occasionally updates Rewards for Life members with information on their points balance and any available offers.
It's important to note that Rewards for Life points can take up to 24 hours to be added to your account after purchase. If you believe there is an issue with your points balance, you can contact Holland & Barrett customer service for assistance.
Can Click and Collect orders be cancelled?
Clicking a Click & Collect order with Holland & Barrett is possible, but you must contact customer service as soon as possible to request the cancellation. Here are the steps to follow:
Contact Holland & Barrett customer service by phone or email to request the cancellation of your Click & Collect order. You can find the contact details on the Holland & Barrett website.
Provide your order number and the reason for the cancellation.
If the order has not yet been processed, customer service can cancel the order for you and arrange for a refund.
If the order has already been processed and is ready for collection at the store, you may not be able to cancel the order. In this case, you may need to return the items to the store or request a refund through the customer service team.
It's important to note that if you do not collect your Click & Collect order within ten days, it will be returned to Holland & Barrett, and you may be charged for delivery and return.
Do I need to have an account to shop at Holland & Barrett?
No, you do not need an account to shop at Holland & Barrett. You can browse their products and purchase as a guest user without creating an account.
Which brands are stocked at Holland & Barrett?
Holland & Barrett stocks a wide range of brands across various categories, including:
Vitamins and supplements: Solgar, Seven Seas, Nature's Bounty, Healthspan, BetterYou, Bio-Kult, Vitabiotics, Optima, Quest, and many more.
Health foods and drinks: Biona, Clearspring, Nakd, Pukka, Tisserand, Yogi Tea, Whole Earth, LoveRaw, Rebel Kitchen, Pip & Nut, and more.
Beauty and personal care: Dr. Organic, Weleda, Sukin, Faith in Nature, Tisserand, Trilogy, Pacifica, Beauty Kitchen, A'kin, and more.
Sports nutrition: Ph.D. Nutrition, Grenade, USN, Myprotein, Kinetica, Sci-Mx, Optimum Nutrition, and more.
Home and lifestyle: Method, Ecover, Ecozone, Earth Friendly Products, Faith in Nature, Tisserand, and more.
In addition to these brands, Holland & Barrett has its products, including vitamins and supplements, health foods, and beauty and personal care products, which are available exclusively at Holland & Barrett stores and online.
Are Holland and Barrett discount codes member-only?
No, Holland & Barrett discount codes are not member-only. While Holland & Barrett Rewards for Life loyalty program members may receive exclusive offers and promotions, discount codes are often available to all customers, whether you have a Rewards for Life account.
How do I get new customer discounts at Holland and Barrett?
Holland & Barrett occasionally offers new customer discounts for first-time shoppers. To access these discounts, you can follow these steps:
Check the Holland & Barrett website: Visit the Holland & Barrett website and look for any promotions or offers available for new customers. These may be advertised on the homepage or in the "Offers" section of the website.
Sign up for the newsletter: If you sign up for the Holland & Barrett newsletter, you may receive a discount code or special offer for new customers in your welcome email.
Check coupon websites: Coupon websites such as VoucherCodes, MyVoucherCodes, and Groupon often have Holland & Barrett discount codes and offers for new customers.
Follow Holland & Barrett on social media: Holland & Barrett may promote new customer discounts on social media channels such as Facebook, Twitter, and Instagram.
It's important to note that new customer discounts may have certain restrictions or conditions, such as a minimum spend or exclusions on certain products or brands. Be sure to check the terms and conditions of the offer before making your purchase.
Does Holland & Barrett have a rewards scheme?
Yes, Holland & Barrett has a rewards scheme called "Rewards for Life." This loyalty program allows customers to earn points on their purchases, which can be redeemed for vouchers to use in-store or online.
Do Holland and Barrett offer a student discount?
Yes, Holland & Barrett offers a student discount of 10% on all purchases. You must verify your student status through the UNiDAYS platform to access this discount.